Privacy Policy

1. Who We Are

Paul Fassam Geomatics Ltd ("we", "us", "our") operates the FASM (Fassam Aerodrome Safeguarding Management) platform. We are a UK company providing aerodrome safeguarding, planning application, and survey approval services.

2. Information We Collect

We collect the information needed to run the platform, support your account, and keep the service secure.

Information You Provide

• Contact details such as name, email address, phone number, and company
• Account details used to create and manage your sign-in
• Project, planning, survey, and AIXM files you upload or submit
• Messages you send to us for support or account assistance
• Professional credentials or role information where needed to confirm access

Information Collected Automatically

• Basic usage data, page visits, and service activity
• Device, browser, and session information
• IP address and approximate location signals used for security and diagnostics
• Essential cookies and similar session technologies

3. How We Use Your Information

We use personal data to operate accounts, process uploaded files, provide support, monitor security, improve the platform, and meet contractual or legal obligations.

• Platform operation: Creating accounts, signing users in, and keeping sessions working
• File processing: Storing, viewing, and returning uploaded project and AIXM files
• Support: Responding to questions, troubleshooting issues, and handling requests
• Security and diagnostics: Detecting abuse, reviewing activity, and maintaining audit records
• Service improvement: Understanding how features are used so we can refine them
• Legal and contractual obligations: Fulfilling applicable agreements and requirements

4. Cookies and Tracking

We use only essential cookies that are strictly necessary for the platform to function:

• Authentication and session management
• Security and fraud prevention
• Core platform functionality and preferences
• Load balancing and performance optimization

These cookies are essential for the service you have requested and do not require consent under UK GDPR Article 6.1(b) (contract performance) and the Privacy and Electronic Communications Regulations (PECR).

5. Data Sharing and Third Parties

We only share data where needed to run the service, support your work, or meet legal obligations.

• Service providers: Hosting, database, email, and related infrastructure providers that support FASM
• Project collaborators: Other parties working on your account or project where you have authorised that sharing
• Authorities and regulators: When disclosure is required by law or for compliance purposes
• Professional advisers: Where needed for legal, accounting, or operational support

We expect third parties to handle data under appropriate confidentiality and security obligations.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

To exercise these rights, contact us at info@paulfassamgeomatics.co.uk. We'll respond within one month.

7. Data Security and Retention

We protect data using secure hosting, access controls, and other standard technical and organisational safeguards. We retain data only for as long as needed to provide the service, support your account, satisfy contractual requirements, or meet legal and regulatory obligations.

Some activity records and security logs may be kept for longer where needed for audit, troubleshooting, or abuse prevention.

8. International Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the ICO.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data:

10. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any significant changes by email and by posting the updated policy on our website. Your continued use of FASM after changes indicates your acceptance.